Agency Intelligence Platform

The crisis doesn't
start today.

It started three weeks ago.

L-OPs watches operations, compliance, staffing, and revenue continuously — surfacing what needs attention before it becomes a crisis.

No contracts · No setup fees · HIPAA-ready · Cancel anytime

✓ 14 uncovered shifts prevented ✓ $18,400 in billing delays surfaced ✓ 9 expired certifications flagged ✓ 3 medication compliance gaps ✓ 27 documentation gaps assigned ✓ 2 denied claims escalated ✓ 14 uncovered shifts prevented ✓ $18,400 in billing delays surfaced ✓ 9 expired certifications flagged ✓ 3 medication compliance gaps ✓ 27 documentation gaps assigned ✓ 2 denied claims escalated

What L-OPs sees every morning

Executive Briefing
100%

Agency Health

Intelligence items ranked by impact
5 items

Today's Risks

Activity and resolution
Live

Resolution

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How it works

Every issue follows
the same journey.

L-OPs doesn't just show problems. It detects them, analyzes impact, assigns an owner, tracks resolution, and verifies completion.

Automatically.

Detected

CPR certification expired for 3 staff members

Analyzed

Blocks 12 shifts this week — $4,200 revenue at risk

Assigned

Task created → Sarah Johnson (Program Manager)

Resolved

Training scheduled, certification renewed

Verified

Staff unblocked. Shifts covered. Revenue protected.

Revenue Protection

Know where your
money is at risk.

Operations and billing are connected. Problems surface before claims fail — not after the denial arrives.

Denied claims

Auth expiring

Notes blocking

Packets ready

What Monday morning looks like

Monday, 7:15 AM
Bright Path Residential

Good morning, Michael.

17 issues detected overnight.

12

Resolved automatically

3

Require attention

2

Could block billing

8:02 AM

Program Manager assigned to blocked certifications

9:11 AM

CPR training class scheduled for 3 staff

11:46 AM

Claims packet generated and released

2:15 PM

$4,200 revenue protected. All issues resolved.

Simple, transparent pricing

Save 10% with 6-month billing · Save 20% annual

Essentials

Take control of daily agency operations.

$299/mo
  • ✓ Up to 15 staff / 40 clients
  • ✓ Scheduling & EVV
  • ✓ Staff portal
  • ✓ Documentation
  • ✓ Compliance tracking
  • ✓ Basic revenue tracking
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Most Popular

Professional

Detect problems before they become crises.

$599/mo
  • ✓ Up to 50 staff / 125 clients
  • ✓ Everything in Essentials
  • ✓ Agency Intelligence Engine
  • ✓ Detect → Assign → Resolve workflow
  • ✓ Revenue Intelligence
  • ✓ Billing readiness
  • ✓ Automated escalations
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Enterprise

Automate operations across every location.

$1,199/mo
  • ✓ Unlimited staff & clients
  • ✓ Everything in Professional
  • ✓ Multi-location intelligence
  • ✓ Custom workflows
  • ✓ Advanced authority delegation
  • ✓ Enterprise integrations
  • ✓ Priority onboarding
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Built for agencies that can't afford mistakes.

Every feature designed with PHI protection in mind.

HIPAA-ready
MFA + RBAC
Encrypted at rest
Full audit trail
Session timeout
Authority delegation
HIPAA Maryland DDA LTSS CARF Joint Commission OSHA

Why agencies switch

Tired of discovering problems by accident

L-OPs detected 17 issues before staff even arrived this morning.

Hours spent chasing compliance gaps

L-OPs monitors every certification, every day. Automatically.

Revenue leaking without anyone knowing

One missing authorization blocked $14,200 last month. L-OPs caught it on day one.

Today, L-OPs watched

0

Staff shifts analyzed

0

Documents verified

0

Revenue events monitored

0

Compliance rules checked

0

Issues prevented

Agencies shouldn't have to discover problems by accident.

Every missed shift, expired certification, denied claim, and documentation gap begins as a small signal. L-OPs exists to make sure those signals never go unnoticed.

Ready to stop discovering problems by accident?

Every decision. Every shift. Every dollar. Under control.

Works with
LTSS Maryland Availity CSV Imports Waystar Office Ally